REQUEST GROUP CERTIFICATION

For American Red Cross Courses & Certification Standards

• Participants must meet all listed course prerequisites prior to enrollment (e.g., current CPR certification for instructor-level courses).
   
• Proof of age & legal United States Issued identification required to enter class and for certifications.
   
• Some advanced-level courses may require professional or clinical experience.
   

• Enrollment is accepted on a first-come, first-served basis.
   
• Registration must be completed online or in person, and payment must be received in full to confirm a seat.
   
• Students will receive a confirmation email with class details, location, and required materials.
   

• Full attendance is required for certification.
   
• Late arrivals of more than 15 minutes may result in dismissal from class without refund.
   
• Students must participate in all skills sessions, lectures, and assessments.
   

• All courses follow American Red Cross-national curriculum guidelines and certification protocols.
   
• Certification is issued upon successful completion of required assessments, including:
   
  • Written exam (when applicable)
     
  • Hands-on skills demonstration
     
  • Instructor evaluation
     

• Participants who meet all course objectives will receive a digital certificate via the American Red Cross Learning Center.
   
• Certifications are valid for 1–2 years, depending on the course type.
   

• NO REFUND POLICY. Notify DHSNA up to 24 hours before the course start time or any schedule changes. After 2 reschedules, must pay new fee.
   
• One-time course transfers may be granted with advance notice.
   
• Courses with low enrollment may be rescheduled or canceled, in which case participants will be notified and offered alternate dates or a full refund.
   

• Participants are expected to behave respectfully toward instructors and fellow students.
   
• Disruptive or unsafe behavior may result in removal from the course without refund.
   

• The campus complies with ADA guidelines. Participants requiring special accommodations must contact the administration at least 7 days prior to the course start date.